Packages/Australia/Australia Family Tour : Sydney, Gold Coast & Cairns

Australia Family Tour : Sydney, Gold Coast & Cairns

9 days / 8 nightsAustraliaSydney, Gold Coast, Cairns — Australia

UnbeatableBeachFamilyFully CustomisableFamily FavouritePopular
BEST FORFamilies & first-timersTRIP PACEBalancedHOTELS3 + 3 + 2 nightsFLIGHTSBooked separately
9D/8N
3Nights inSydney
3 Nights on Gold Coast
2Nights inCairns
3 Signature Experiences
9-DAY ROUTE
  1. 1
    Sydney3 nights
  2. 2
    Cairns2 nights
  3. ✈
    Departureend of trip

Tour Overview

Taronga Zoo at nine-thirty in the morning when the koalas are active and there are twelve hundred visitors not eight thousand, Sea World on a Tuesday with fifteen-minute queues, and the Great Barrier Reef glass-bottom boat that requires no swimming — family Australia.

Created for families travelling from India, this nine-day land-only journey combines three nights in Sydney, three on the Gold Coast and two in Cairns. Explore Sydney Harbour and Taronga Zoo, enjoy a Sea World day and laid-back beaches, then discover the Great Barrier Reef on a full-day Moore Reef pontoon cruise. Airport ground transfers, selected admissions, a public transport allowance and breakfasts are budgeted. International flights and both required domestic flights are excluded and must be purchased separately. Accommodation, activity slots and services depend on final dates and availability.

Your Australia Family Holiday at a Glance

A clear view of your family-friendly route, accommodation and carefully selected experiences.

9 Days / 8 NightsThree easy-paced city stays
Sydney HarbourFerry views and waterfront walks
Taronga Zoo & Sea WorldTwo memorable family days
3-star Value HotelsOne double room for two adults
Breakfast IncludedEight hotel breakfasts
Great Barrier ReefMoore Reef pontoon cruise

Itinerary — day by day

SydneyCairnsDeparture

DAY 01

Sydney — A Warm Welcome to the Harbour City

Arrive, settle into your Sydney base and enjoy the freedom of an unhurried first evening.
SYDNEY
Sydney — A Warm Welcome to the Harbour City
A SEAMLESS ARRIVAL
Welcome to Sydney! Upon landing at Sydney Airport, your arranged transfer will take you to your hotel, where you can settle in comfortably after your international journey. Check-in will follow the hotel’s confirmed schedule.
YOUR FIRST GLIMPSE OF SYDNEY
f your family feels refreshed, enjoy an unhurried evening around Darling Harbour. Its waterfront promenades and lively city atmosphere make an inviting introduction to Australia’s Harbour City.
AN EVENING AT YOUR OWN PACE
There is no fixed sightseeing programme today, leaving plenty of time to rest and adjust after your flight. A visit to Darling Harbour is optional and self-guided.
Hotels

Sydney — Stay Close to the Spirit of the Harbour

A well-connected city base keeps landmark visits, ferry journeys and relaxed evenings within easy reach.

  • Stay A practical 3-star Sydney CBD or rail-connected property; exact property not confirmed.
  • Room & Breakfast One double-bedded room for two adults; breakfast budgeted for three mornings, rate inclusion to be verified.
  • Location Advantage Easy rail or ferry connections for Circular Quay and the zoo journey.
  • Booking Details Subject to date, occupancy and supplier confirmation.
  • Optional Upgrade Upgrade to a central 4-star harbour-side or family room on request.
Transfers

Sydney Airport — Welcome Transfer

Sydney Airport (SYD) to your Sydney hotel.

  • Route Sydney Airport (SYD) to your Sydney hotel.
  • Distance & Journey Time Approximately 10–20 km / 25–60 minutes depending on area and traffic.
  • Transport Arrangement Arranged airport transfer budgeted.
  • Ticket Coverage Transfer service only; inbound international flight excluded.
  • Travel Tip Carry hotel confirmation and driver instructions.
Activities

Sydney Harbour — Discover a City Shaped by the Sea

Opera House views, historic waterfront streets and a scheduled public ferry experience.

  • Signature Experience Self-guided Opera House exterior precinct, The Rocks and a public harbour ferry.
  • Highlights Harbour skyline, heritage lanes and iconic waterfront architecture.
  • What’s Included Public-ferry/local travel allowance only; no guided Opera House interior tour.
  • Admission & Timing Choose a scheduled public sailing, subject to operating timetable.
  • Worth Knowing Private harbour cruises and paid architectural tours are optional.
OVERNIGHT · Sydney -Night 1MEALS · Not included on arrivalTRIP PACE · Easy to moderateLOCATION · SydneySTAY · 3 nightsSTATUS · ProvisionalMODE · Ground / ferryTICKETS · See inclusionsTIMING · ApproximateCOVERAGE · As specifiedOPERATING · Date-dependentSAFETY · Supplier rules applyWORTH KNOWING · After an overnight flight, protect your first afternoon from an ambitious sightseeing schedule; a short waterfront stroll is often far more enjoyable for children.
DAY 02

Sydney — Where the Harbour Tells Its Story

Take in the Opera House, The Rocks and spectacular waterfront perspectives at your own pace.
SYDNEY
Sydney
SYDNEY’S HARBOUR ICONS
Begin at Circular Quay, where the Sydney Opera House and Harbour Bridge frame one of the country’s most celebrated waterfront scenes. Enjoy the public viewing areas and take time to appreciate their striking architecture.
DISCOVERING THE ROCKS
Continue into the historic lanes of The Rocks, where sandstone buildings and character-filled streets reveal an older side of Sydney. Explore independently at a pace that suits your family.
THE HARBOUR FROM THE WATER
See the city from a different perspective aboard a scheduled public ferry, with fares covered by the included local transport allowance. Interior Opera House tours and private guiding are not included.
Hotels

Gold Coast — Unwind by Queensland’s Golden Shores

A beach-oriented base designed for carefree afternoons and practical access to family attractions.

  • Stay A good-value 3-star Surfers Paradise or Broadbeach hotel; unconfirmed.
  • Room & Breakfast One double-bedded room for two adults; three breakfasts budgeted.
  • Location Advantage Beachfront restaurants and practical transport connections.
  • Booking Details Room capacity and resort charges to be checked prior to booking.
  • Optional Upgrade Family apartment or 4-star beachside stay available at extra cost.
Transfers

Sydney Harbour and Zoo Connections

Hotel area ↔ Circular Quay / Taronga Zoo.

  • Route Hotel area ↔ Circular Quay / Taronga Zoo.
  • Distance & Journey Time Journey varies; allow approximately 30–60 minutes per direction including waits.
  • Transport Arrangement Self-guided public transport and ferry allowance.
  • Ticket Coverage Not an unlimited transport pass; zoo admission is separate and included.
  • Travel Tip Check ferry routes, walking gradients and last return services.
Activities

Taronga Zoo — Australian Wildlife with Harbour Views

Explore fascinating species in a setting overlooking one of the world’s best-known harbours.

  • Signature Experience Self-guided visit with standard adult Taronga Zoo entry.
  • Highlights Australian wildlife and zoo exhibits, with views over Sydney Harbour.
  • What’s Included Standard entry ticket for the quoted two adults.
  • Admission & Timing Opening hours, exhibit access and any special bookings vary.
  • Worth Knowing Allow time for sloping paths; ferry/local transport uses the transport allowance.
OVERNIGHT · Sydney -Night 2MEALS · BreakfastTRIP PACE · Easy to moderateLOCATION · Gold CoastSTAY · 3 nightsSTATUS · ProvisionalMODE · Ground / ferryTICKETS · See inclusionsTIMING · ApproximateCOVERAGE · As specifiedOPERATING · Date-dependentSAFETY · Supplier rules applyWORTH KNOWING · Circular Quay is an excellent place to orient yourself. Check the ferry destination and return services before boarding, especially around evening timetable changes.
DAY 03

Sydney — Wildlife Encounters with an Iconic Backdrop

Discover Australian animals at Taronga Zoo, with sweeping harbour views along the way.
SYDNEY
Sydney Wildlife Encounters Above the Blue Harbour
ACROSS THE HARBOUR TO TARONGA
Travel towards Taronga Zoo using public transport and the included ferry allowance, taking in harbour views along the way. The final connection will depend on the operating route and your travel date.
DISCOVER AUSTRALIA’S WILDLIFE
Enjoy time among the zoo’s animal habitats and exhibits, with the freedom to focus on the species and experiences that interest your family most.
YOUR ZOO EXPERIENCE
Standard admission to Taronga Zoo is included. Special animal encounters and any additional transport beyond the stated allowance are available at extra cost.
Hotels

Cairns — Settle into the Tropical Reef Gateway

A centrally placed stay allows convenient access to the Esplanade and your morning reef departure.

  • Stay A 3-star Cairns City or Esplanade-area hotel; no named property held.
  • Room & Breakfast One double-bedded room for two adults; two breakfasts budgeted.
  • Location Advantage Practical access to Reef Fleet Terminal and central amenities.
  • Booking Details Check cruise departure time and hotel check-in rules against actual flight timings.
  • Optional Upgrade Family suite or upgraded waterfront hotel on request.
Transfers

Sydney → Gold Coast — Intercity Flight Connection

Sydney hotel → SYD; separate flight to OOL; OOL → Gold Coast hotel.

  • Route Sydney hotel → SYD; separate flight to OOL; OOL → Gold Coast hotel.
  • Distance & Journey Time Flight roughly 1 hr 20–35 min airborne, plus airport time; OOL to Surfers Paradise around 20–30 km / 30–50 minutes.
  • Transport Arrangement Airport ground transfers included at each end; domestic air ticket excluded.
  • Ticket Coverage Airfare and checked baggage not covered.
  • Travel Tip Allow at least a generous check-in buffer and confirm terminal.
Activities

Sea World — Marine Discovery and Shared Family Fun

A day of themed attractions and experiences suited to different ages and interests.

  • Signature Experience One day exploring Sea World in Main Beach.
  • Highlights Family rides, attractions and programmed experiences as available.
  • What’s Included Dated one-day admission for quoted adults.
  • Admission & Timing Park hours, ride availability and height rules apply.
  • Worth Knowing Paid animal encounters and additional park admissions excluded.
OVERNIGHT · Sydney -Night 3MEALS · BreakfastTRIP PACE · Easy to moderateLOCATION · CairnsSTAY · 2 nightsSTATUS · ProvisionalMODE · Ground / ferryTICKETS · TICKETSTIMING · ApproximateCOVERAGE · As specifiedOPERATING · Date-dependentSAFETY · Supplier rules applyWORTH KNOWING · Taronga Zoo covers sloping terrain. Comfortable shoes and a flexible route through the exhibits will help families manage energy levels.
DAY 04

Gold Coast — From Harbour Landmarks to Ocean Horizons

Travel north and embrace the easygoing atmosphere of Queensland’s famous coastline.
CAIRNS
Gold Coast
ONWARDS TO THE GOLD COAST
Following breakfast and hotel checkout, your arranged ground transfer will take you to Sydney Airport for your separately booked flight to the Gold Coast.
WELCOME TO QUEENSLAND’S COAST
Once you arrive at Gold Coast Airport, continue by the included ground transfer to your hotel. Settle in and enjoy the rest of the afternoon at your leisure.
AN EVENING BESIDE THE OCEAN
If your flight schedule allows, discover the beachfront atmosphere of Surfers Paradise, with time for a peaceful walk along the promenade. The beach visit is self-guided and optional.
Transfers

Gold Coast — Sea World Access

Gold Coast hotel ↔ Sea World, Main Beach.

  • Route Gold Coast hotel ↔ Sea World, Main Beach.
  • Distance & Journey Time From central Surfers Paradise often approximately 5–8 km / 15–30 minutes each way.
  • Transport Arrangement Use public transport/local allowance; dedicated private transfer not included.
  • Ticket Coverage Sea World admission costed separately from transport.
  • Travel Tip Follow park opening hours and return transport schedules.
Activities

Gold Coast — The Pleasure of an Unhurried Coastal Day

Choose peaceful beachside time without the pressure of an organised excursion.

  • Signature Experience Self-directed time along Gold Coast beaches and neighbourhoods.
  • Highlights Beach walks, scenic beachfront promenades and unstructured rest.
  • What’s Included Independent leisure only; no paid additional attraction is bundled.
  • Admission & Timing Swim according to lifeguard advice and beach conditions.
  • Worth Knowing Movie World or other parks can be added by separate quotation.
OVERNIGHT · Gold Coast -Night 1MEALS · BreakfastTRIP PACE · Easy to moderateMODE · Ground / ferryTICKETS · See inclusionsTIMING · ApproximateCOVERAGE · As specifiedOPERATING · Date-dependentSAFETY · Supplier rules applyWORTH KNOWING · Keep a realistic buffer for airport transfers, security and baggage collection; the domestic airfare is a separate purchase, not an included transfer.
DAY 05

Gold Coast — A World of Ocean Discovery and Family Adventures

Share a lively day at Sea World, balancing marine-inspired attractions with time to recharge.
CAIRNS
Gold Coast A Playful Day at Sea World
A DAY AT SEA WORLD
Spend a memorable day at Sea World, where marine-themed attractions and engaging exhibits create opportunities for family discovery. Choose experiences suited to the ages and interests of your travellers.
EXPLORE, PLAY AND DISCOVER
Enjoy the available presentations and attractions at a comfortable pace, leaving room for refreshment breaks and a leisurely lunch at your own expense.
YOUR ADMISSION ARRANGEMENTS
Standard dated admission is included, with local travel covered within the package allowance. Premium encounters, special experiences and entry to other theme parks are excluded.
Transfers

Gold Coast → Cairns — Tropical Queensland Connection

Gold Coast hotel → OOL; separate flight to CNS; CNS → Cairns hotel.

  • Route Gold Coast hotel → OOL; separate flight to CNS; CNS → Cairns hotel.
  • Distance & Journey Time Flight time when nonstop approximately 2 hr 20–35 min; CNS to central Cairns around 5–8 km / 10–20 minutes.
  • Transport Arrangement Airport transfers included; flight is not included, and nonstop services depend on dates.
  • Ticket Coverage Airfare, connection fees and checked luggage excluded.
  • Travel Tip Avoid committing to an attraction on arrival day.
Activities

Moore Reef — Encounter the Wonder of the Great Barrier Reef

A full-day pontoon outing offering ways to discover the reef above and below the water.

  • Signature Experience Full-day Sunlover Moore Reef pontoon excursion from Cairns.
  • Highlights Reef viewing, snorkelling opportunity and pontoon facilities.
  • What’s Included Standard Moore Reef adult tickets, return boat service and operator buffet lunch.
  • Admission & Timing Weather, marine conditions and operator changes apply; no sightings guaranteed.
  • Worth Knowing Bring swimwear, sun protection and relevant seasickness advice.
OVERNIGHT · Gold Coast-Night 2MEALS · BreakfastTRIP PACE · Easy to moderateMODE · Ground /flightTICKETS · See inclusionsTIMING · ApproximateWORTH KNOWING · Check the published SeaWorld schedule and ride-height requirements before visiting so younger travellers can prioritise suitable attractions.
DAY 06

Gold Coast — A Day to Savour the Seaside

Enjoy the luxury of choosing your own pace along golden beaches and welcoming promenades.
DEPARTURE
Gold Coast Coastal Leisure, Exactly Your Way
SLOW MORNINGS BY THE SEA
Ease into the day with time along the golden sands and beachfront promenades of Surfers Paradise or Broadbeach, without the pressure of an early departure.
MAKE THE COAST YOUR OWN
Choose a relaxed beach walk, explore the neighbourhood cafés or simply spend uninterrupted time together. Meals and personal purchases are at your own expense.
MORE ADVENTURES, IF YOU WISH
Families wishing to visit another theme park or take a private excursion may request a separately priced add-on. No additional paid attraction is included today.
Transfers

Cairns — Reef Fleet Terminal

Cairns hotel ↔ Reef Fleet Terminal for operator-operated return Moore Reef boat service.

  • Route Cairns hotel ↔ Reef Fleet Terminal for operator-operated return Moore Reef boat service.
  • Distance & Journey Time Most central hotels are within roughly 1–3 km of terminal; boat transit often around 90–120 minutes per direction subject to operator.
  • Transport Arrangement Boat and reef pontoon transport included with the cruise; hotel-to-terminal transport not separately included.
  • Ticket Coverage Cruise ticket includes return boat ride, not a private hotel shuttle.
  • Travel Tip Arrive ahead of boarding; consult sea-state and terminal notices.
OVERNIGHT · Gold Coast -Night 3MEALS · BreakfastTRIP PACE · Easy to moderateMODE · Ground / ferryTICKETS · See inclusionsTIMING · ApproximateWORTH KNOWING · Gold Coast surf conditions change. Swim only between the red-and-yellow flags when lifeguards indicate it is safe.
DAY 07

Cairns — Your Gateway to Tropical Australia

Fly towards Far North Queensland, then settle into the relaxed atmosphere of Cairns.
DEPARTURE
Cairns Tropical Queensland
JOURNEY TO TROPICAL QUEENSLAND
After checkout, travel by your arranged ground transfer to Gold Coast Airport for your separately booked flight to Cairns. Direct flight availability varies, and some schedules may require a connection.
ARRIVING IN CAIRNS
Your included airport transfer will bring you to your Cairns hotel, where you can check in according to the property’s confirmed arrangements.
A GENTLE TROPICAL WELCOME
Enjoy a relaxed evening around the Cairns Esplanade, or take time to rest before the following day’s reef experience. Exploring the waterfront is optional and self-guided.
Transfers

Cairns — Departure Transfer

Cairns hotel -Cairns Airport (CNS).

  • Transfer Route: Cairns hotel to Cairns Airport (CNS).
  • Distance & Journey Time Approximately 5–8 km / 10–20 minutes from central Cairns.
  • Transport Arrangement Arranged departure transfer included.
  • Ticket Coverage Onward flight excluded.
  • Travel Tip Build in airport and possible onward domestic connection time.
OVERNIGHT · Cairns-Night 1MEALS · BreakfastTRIP PACE · Easy to moderateMODE · Ground / ferryTICKETS · See inclusionsTIMING · ApproximateWORTH KNOWING · Avoid scheduling demanding activities straight after the Cairns flight. Confirm your reef reporting point and departure time the evening before.
DAY 08

Great Barrier Reef — Discover a Remarkable Underwater World

Journey from Cairns to Moore Reef for an unforgettable day of marine discovery.
DEPARTURE
Cairns A Remarkable Day on the Great Barrier Reef
SETTING SAIL FOR MOORE REEF
Make your way to Cairns Reef Fleet Terminal for the scheduled Sunlover cruise to the Moore Reef pontoon. Boarding and departure times will follow the operator’s confirmed instructions.
DISCOVERING THE REEF
Explore the remarkable marine environment through the standard snorkelling and reef-viewing facilities offered on the excursion. A buffet lunch is included by the cruise operator.
ENJOY THE OCEAN SAFELY
Reef activities are subject to the day’s marine conditions, operator instructions and individual swimming ability. Clear underwater visibility and sightings of particular marine species cannot be guaranteed.
OVERNIGHT · Cairns-Night 2MEALS · BreakfastTRIP PACE · Full-day excursionWORTH KNOWING · Bring sun protection and any personal motion-sickness essentials appropriate for your family. Reef programmes may change or be cancelled for safety.
DAY 09

Cairns — Farewell to an Extraordinary Australian Escape

Enjoy a relaxed departure, carrying home stories from three remarkable destinations.
DEPARTURE
Cairns — A Relaxed Farewell to Australia
A RELAXED CAIRNS MORNING
Enjoy breakfast at your hotel if the service hours and onward flight schedule permit, before checking out and preparing for departure.
YOUR AIRPORT JOURNEY
Your arranged transfer will take you from the hotel to Cairns Airport. Allow sufficient time for baggage procedures, airline check-in and any onward connection.
MEMORIES TO TAKE HOME
Your separately booked flight brings this Australian family holiday to a close, with memories of Sydney’s harbour, the Gold Coast’s oceanfront and the extraordinary Great Barrier Reef.
OVERNIGHT · Checkout/ onward journeyMEALS · BreakfastTRIP PACE · Easy to moderateWORTH KNOWING · Check airline check-in requirements for your full onward journey, particularly if connecting via another Australian airport.

Important Information

Your trip is planned based on current availability and supplier schedules. We will confirm final arrangements in your booking confirmation.

Visual journey

Why this route works

Three contrasting experiences
Iconic harbour landmarks, sunny beaches and tropical reef scenery in one trip.
Family-friendly signature days
Taronga Zoo, Sea World and a dedicated Moore Reef cruise create memorable highlights.
Time to simply enjoy
A Gold Coast leisure day and sensible arrival-day pacing avoid unnecessary rushing.

What's included & excluded

✓ INCLUSIONS

  • ✓Eight nights in provisional 3-star hotels: Sydney 3N, Gold Coast 3N, Cairns 2N
  • ✓Eight breakfasts for two adults, according to the confirmed hotel arrangements
  • ✓Specified arrival, departure and domestic-flight airport ground transfers
  • ✓Standard adult admissions to Taronga Zoo and Sea World
  • ✓Full-day Sunlover Moore Reef pontoon cruise with operator-included buffet lunch
  • ✓Budgeted Sydney harbour public ferry and local transport allowance
  • ✓Australian visitor visa documentation assistance and Atravelq travel coordination

✕ EXCLUSIONS

  • ✕International airfare, domestic airfare and checked baggage charges
  • ✕Both required domestic flights: Sydney–Gold Coast and Gold Coast–Cairns
  • ✕Australian government visa fees, biometrics and third-party processing costs
  • ✕Lunch and dinner except the buffet included by the reef-cruise operator
  • ✕Optional attractions such as Movie World and premium Sydney Harbour cruises
  • ✕Travel insurance, personal expenses and unlisted transfers or tours
  • ✕Applicable TCS and any other statutory charges not specified as included

Cancellation, Refund, Date Change & Travel Credit Policy

Cancel 10+ days before travel and choose a 70% USDC refund or 100% Atravelx Travel Credit

Cancel 10+ Days Before Travel: Choose 70% Refund or 100% Travel CreditCancel an eligible holiday package 10 or more calendar days before the scheduled departure date and choose between a 70% refund of the eligible package amount in USDC (after a 30% cancellation charge) or 100% of that amount as Atravelx Travel Credit.
10-Day Window

10+ Calendar Days Before Departure

Option A: 70% USDC Refund

A 30% cancellation charge applies to the eligible package amount. The remaining 70% is refunded in USDC. Approved refunds are processed within 45 working days of written approval.

10+ Calendar Days Before Departure

Option B: 100% Atravelx Travel Credit

The 30% cancellation charge is waived. 100% of the eligible amount paid is issued as an Atravelx Credit Note, denominated in USDC, for future eligible travel services.

Less Than 10 Calendar Days Before Departure

100% Non-Refundable

No refund and no Travel Credit will ordinarily be provided.

After Travel Commences / No-Show

Non-Refundable

No refund or Travel Credit for no-shows, unused services, partly completed holidays or cancellation after travel has begun.

Full policy details

Cancellation Policy
  • 10 or more calendar days before departure: a 30% cancellation charge applies to the eligible package amount. Choose a 70% refund in USDC or 100% of the eligible amount as Atravelx Travel Credit.
  • Less than 10 calendar days before departure: 100% non-refundable. No refund or Travel Credit is ordinarily issued.
  • After travel commences, or no-show: non-refundable. No refund or Travel Credit is ordinarily available.
  • Days are counted as calendar days to the scheduled departure date, in UTC (Coordinated Universal Time). The timestamp on your written request fixes when Atravelx received it.
  • Cancellation requests must be made in writing through an authorised Atravelx channel: your concierge, info@atravelx.com or WhatsApp +91 92500 00511. A phone call alone does not cancel a booking until it is confirmed in writing.
  • Quote the booking reference, the lead traveller's name and the services affected. Atravelx may ask for identity or payment verification before acting on a request.
  • A reason is not needed to qualify under the 10-day window.
  • Cancelling some travellers, rooms, nights or services is a package amendment, not a cancellation. It does not qualify for the 10-day refund or credit on its own, and it can change the per-person price for the remaining travellers.
Atravelx Travel Credit
  • Travel Credit is issued as an Atravelx Credit Note for 100% of the eligible amount actually paid, denominated in USDC.
  • The 30% cancellation charge is waived when you choose Travel Credit instead of a refund.
  • Credit can be used towards any eligible service booked through Atravelx: holiday packages, stays, flights, transfers, sightseeing, car rental, visa assistance and other eligible services.
  • Travel Credit is non-cash. It cannot be withdrawn, exchanged for cryptocurrency or fiat currency, or transferred to another person, unless Atravelx agrees in writing.
  • The validity period and expiry date are stated on the Credit Note.
  • Prices at the time of the new booking apply. Travel Credit does not hold the same hotel, room, destination, dates, itinerary, supplier, activity, package or price.
  • If the new booking costs more, you pay the difference in USDC. If it costs less, the balance stays on the Credit Note under its terms.
  • Once you choose Travel Credit, the choice is final. It is not later converted into a refund.
Date Change Policy
  • Request date changes 10 or more calendar days before the scheduled departure date.
  • A date change is not guaranteed. It depends on hotel, transfer and activity availability, supplier approval, revised room rates, seasonal pricing, blackout dates, peak-season supplements, transport costs, fare differences, supplier amendment charges and revised itinerary costs.
  • If the revised package costs more, you pay the difference in USDC. Supplier amendment or date-change charges may also apply.
  • A date change is confirmed only when Atravelx confirms the revised arrangements in writing.
  • Requests made less than 10 calendar days before departure depend on supplier approval and cannot be guaranteed.
  • A postponement or date change is not a cancellation. It does not by itself create a refund or Travel Credit entitlement.
Bundled Holiday Packages
  • Atravelx holiday packages are booked and priced as bundled travel arrangements made up of several interconnected services.
  • Individual components of a confirmed package cannot ordinarily be cancelled separately.
  • Removing a service does not automatically entitle you to a proportionate refund or Travel Credit.
  • Any request to remove, replace or modify a component is treated as a package amendment, subject to supplier approval, availability, revised pricing, amounts recoverable and applicable charges.
  • A value shown against an individual service does not mean it was separately contracted or can be independently cancelled.
Visa & Travel Documentation
  • Travellers are responsible for a valid passport, the right visa, transit visas, entry permits, immigration documents, health documentation and any other paperwork required by the destination or a transit country.
  • Visa decisions are made solely by the relevant government, embassy, consulate or immigration authority. Atravelx does not guarantee approval, processing time or appointment availability.
  • A visa refusal, delay or failure to obtain a visa does not override the cancellation conditions unless Atravelx confirms otherwise in writing.
  • Government, embassy, visa application centre, biometric, courier and processing fees may be non-refundable once paid or submitted.
Refund Processing & Timeline
  • Atravelx acknowledges a cancellation request within 2 working days. Acknowledgement confirms receipt, not eligibility or amount. After reviewing the booking, Atravelx confirms in writing which services are cancelled, the refundable and non-refundable components, the deductions and the refund amount.
  • Approved refunds are processed within 45 working days from the date Atravelx confirms in writing that the refund is approved.
  • The 45 days do not run from the booking date, the date you first asked to cancel, or the departure date.
  • Working days exclude Saturdays, Sundays and public holidays in the United States and India.
  • Refunds are calculated and paid in USDC. The refund is the eligible package amount in USDC as shown on your invoice, less the cancellation charge and any supplier deductions.
  • If you paid in another cryptocurrency, the refund is still the USDC value of the eligible amount at the time of payment, not the number of coins you sent. Atravelx is not liable for changes in the market value of any coin between payment and refund.
  • Refunds are sent to the wallet address the payment came from, on the same network. If that is not possible, you may nominate another wallet, which Atravelx verifies in writing before sending. Atravelx is not responsible for funds sent to a wallet address you supplied incorrectly.
  • If you paid by card or bank transfer through an Atravelx payment partner, the refund goes back to that payment method where the partner supports it. Otherwise another method is agreed in writing.
  • Blockchain confirmations, payment partners, card issuers and banks may add time before the funds show in your wallet or account.
  • Where Atravelx cancels a confirmed booking for reasons within its reasonable control, all amounts received for the cancelled services are refunded in full, initiated within 7 working days. An alternative itinerary or Travel Credit may be offered, but you are not required to accept it instead of the refund.
  • An approved refund is not replaced with Travel Credit unless you expressly agree, or the supplier itself provides only a credit or voucher under conditions disclosed before booking.
Supplier-Specific & Non-Refundable Services
  • Certain services carry their own cancellation, refund or amendment terms: airline tickets, visa fees, embassy, consulate and visa-centre charges, travel insurance, rail tickets and passes, cruise and ferry bookings, event, concert, sports and attraction tickets, special-event bookings, non-refundable hotel rates, supplier deposits and any service identified as non-refundable.
  • Where supplier-specific conditions were communicated in the quotation, invoice, voucher, booking confirmation or service conditions before payment, those conditions apply to that service.
  • Blockchain network fees paid when you sent your payment are not part of the package amount and are not refundable.
No-Show, Unused & Partially Used Services
  • No refund or Travel Credit is ordinarily provided for: no-shows, cancellation after travel has commenced, voluntarily unused services, partly completed holidays, missed hotel nights, missed transfers, missed activities or sightseeing, missed trains or other transport, traveller delays, failure to report at the required time, services missed because of documentation issues, or services missed for reasons attributable to the traveller.
  • If a supplier voluntarily approves a refund in an exceptional case, Atravelx passes on the recoverable amount in USDC under the applicable supplier and booking conditions.
Booking Acceptance
  • By confirming a booking and making payment, you accept the cancellation, refund, date-change, bundled-package and Travel Credit conditions in this policy.
  • Conditions stated in writing for an individual booking (quotation, invoice, voucher or booking confirmation) supplement this policy. Where a supplier's terms are stricter and were disclosed before payment, they apply to that service.
  • A booking is governed by the version of this policy shown on the package page on the booking date, unless a later version is more favourable to you or Atravelx agrees otherwise in writing.
  • For events beyond Atravelx's reasonable control (severe weather, natural disasters, epidemics, war, civil unrest, strikes, government restrictions, border or airport closures, supplier insolvency and similar), refunds, credits, postponements or alternatives depend on the affected supplier's policy and the amounts recoverable. Atravelx helps coordinate with the suppliers.
  • Nothing in this policy restricts any statutory right available to a consumer under applicable law.

Frequently asked questions

What is the minimum age for the GBR cruise with children?
Most Cairns operators set the minimum age for the glass-bottom semi-submarine at 4 years. Snorkelling requires age 6+ (some operators: 8+) with a parent in the water. All children under 12 must be accompanied by an adult in the water during snorkelling. Life jackets are provided. The glass-bottom boat has full seating with seatbelts — no movement required. If your child is under 4, confirm with the operator before travel.
Are the Gold Coast theme parks suitable for children under 6?
Sea World has the most age-appropriate content for under-6s: the dolphin and sea lion shows have reserved seating for young children, the Shark Bay walk-through is stroller-accessible, and the penguin breeding colony has full-height windows. Most roller coasters require minimum height of 100–120cm (typically age 6–8). Movie World's Batman and Justice League rides require 100cm minimum. Wet'n'Wild water park is suitable from age 3+ for the designated children's areas.
When should we avoid visiting Australia with children for school crowds?
Australian school holiday periods to avoid (all states): mid-December to late January (6 weeks — summer holidays, worst period); mid-June to late July (2.5 weeks); late March to mid-April (2 weeks); late September to mid-October (2 weeks). Our package automatically confirms non-school-holiday dates — a 10–25% price premium applies during school holiday periods and crowd levels at theme parks double. The best value months: February, March, May, and November.
Can toddlers (aged 2–3) enjoy the Taronga Zoo visit?
Yes — Taronga Zoo is stroller-friendly throughout (lifts and paved paths to all major exhibits). The zoo's Sky Safari cable car (included in zoo entry — the aerial tramway from the lower entrance to the upper level) is suitable for toddlers in a parent's lap. The best exhibits for toddlers: the Backyard to Bush section (close-encounter native Australian animals), the platypus habitat (dark room viewing window, slow-moving animals), and the giraffe feeding station (toddlers require adult supervision at the feeding railing). The zoo's family centre (change room, microwave, kettle — free) is near the upper entrance.
What is the food situation for Indian families on this route?
Sydney: Indian restaurants within 500m of the CBD in Harris Street (Surry Hills), Parramatta (the main Indian-Australian suburb — 30 minutes by train), and Darlinghurst. Gold Coast: Indian restaurants on the Gold Coast Highway (Surfers Paradise and Broadbeach) are within 10 minutes of the major theme parks. Cairns: Cairns Esplanade Night Markets include Indian food stalls (curry, roti, AUD 8–12/dish). Most 3-star hotel properties can provide jain/vegetarian/vegan meals with advance notice — confirm at time of booking.
Are the international flights from India included?
No. All international flights are excluded from the approved land-only base package.
Are flights between Sydney, the Gold Coast and Cairns included?
No. Both domestic flight sectors are required for the suggested itinerary but are booked and paid for separately.
Which Australian airports are used?
Sydney Airport (SYD), Gold Coast Airport (OOL) and Cairns Airport (CNS) are the planned arrival/departure points, subject to your chosen flight schedule.
Does the package include checked luggage on domestic flights?
No. As domestic flights are excluded, baggage allowance depends on the independently selected fare.
How many nights are spent in each city?
Three in Sydney, three on the Gold Coast and two in Cairns: eight nights in total.
What hotel standard is planned?
A good-value three-star category, with one double-bedded room for two adults; actual properties require availability checks before confirmation.
Can two adults and two children stay in the same room?
Not automatically. Family room capacities and child ages must be checked; additional rooms or bedding can change the quote.
Are lunches or dinners included?
Generally no. The Great Barrier Reef cruise operator’s buffet lunch is included in that specific excursion.
Does the package include a guided tour of the Opera House?
No. Sydney’s Opera House precinct is visited independently; interior guided tours are optional paid add-ons.
Is the Sydney Harbour ferry included?
A local transport and ferry allowance is included in the cost plan, not an unlimited ferry pass or private harbour cruise.
Is Taronga Zoo admission included?
Yes, standard Taronga Zoo admission for the quoted adults is included; special experiences are extra.
Which Gold Coast theme park is included?
A dated one-day entry to SeaWorld. Movie World and other parks are optional and separately priced.
What is included in the Great Barrier Reef experience?
The planned Moore Reef full-day pontoon excursion includes return vessel transport, pontoon access, reef-viewing facilities and the operator’s included lunch, subject to published conditions.
Can non-swimmers enjoy the reef day?
There are reef-viewing options beyond snorkelling; suitability depends on the operating facilities, sea conditions and individual accessibility needs.
When is the best time for this three-city route?
Shoulder-season dates may balance crowds and costs, but Sydney, the Gold Coast and tropical Cairns have different climates. Reef cruises can be affected by marine weather.
Which visa do Indian passport holders generally need?
Indian tourists normally apply for the appropriate Visitor visa (subclass 600), subject to eligibility. Government fees and third-party charges are excluded; visa approval is never guaranteed.
Can we customise the holiday and add travel insurance?
Yes. Hotels, activities, number of nights, travel insurance and family occupancy can be requoted on request.
How do booking, payment and cancellation conditions work?
Atravelq will share the applicable written quotation and supplier-specific payment and cancellation terms before a booking is confirmed; costs can change until confirmation.

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