Packages/New Zealand/New Zealand Family Tour Package
New Zealand Family Tour Package
Tour Overview
Auckland · Rotorua · Queenstown · Christchurch — 9 Nights
Plan a New Zealand family self-drive package covering Auckland, Rotorua, and Queenstown, with 8D/7N of well-paced sightseeing, comfortable stays, transfers and Atravelq trip assistance. This family-friendly itinerary balances sightseeing, comfort, transfer time and flexible add-ons for children and senior travellers.
Book this with Atravelq for transparent starting pricing, a customisable itinerary, destination guidance and dedicated travel concierge support before and during your trip.
Key features of this package
Itinerary — day by day
DAY 01
Arrival in Auckland
Auckland Airport → Hotel · Check-in · Easy first evening
Arrival in Auckland
Auckland Airport → Hotel · Check-in · Easy first evening
- ARRIVAL
- Land at Auckland International — nobody needs a full itinerary today.
- TRANSFER
- About 35–40 minutes to your family-room hotel.
- CHECK-IN
- Settle in and let jet lag run its course before the trip actually starts.
- EVENING
- Viaduct Harbour is a flat, pram-friendly stroll if anyone still has energy.
Grand Millennium Auckland
4-star Hotel · Family rooms · Breakfast included
- Location Walking distance to Queen Street and the waterfront; a short ride to Kelly Tarlton's.
- Breakfast Daily breakfast included at the hotel.
- Hotel A 4-star Auckland base with family room and connecting-room options.
- Note Final hotel is confirmed in the quotation as per dates and availability.
Auckland Airport → Auckland Hotel
Private family transfer on arrival day
- Pick up Meet your driver after arrival formalities.
- Transfer Approximately 35–40 minutes to the hotel; child seats available on request.
- Drop-off Direct hotel drop with check-in assistance guidance.
Kelly Tarlton's SEA LIFE Aquarium
Penguins · Shark tunnel · Touch pools
- Aquarium New Zealand's only sub-Antarctic penguin colony, plus a curved shark tunnel and hands-on rockpools.
- Note Entry included; book the opening slot to avoid the mid-morning tour-bus crowd.
DAY 02
Auckland Family Day
Kelly Tarlton's Aquarium · Mission Bay beach
Auckland Family Day
Kelly Tarlton's Aquarium · Mission Bay beach
- BREAKFAST
- At the hotel.
- KELLY TARLTON'S
- Penguins, the shark tunnel and touch pools — go right at opening (9:30 AM) before the tour buses arrive.
- MISSION BAY
- A five-minute walk from the aquarium; sand, ice cream and a proper break in the middle of the day.
- OPTIONAL
- Auckland War Memorial Museum if the weather turns — free entry for kids, and dinosaurs cover most moods.
Novotel Queenstown Lakeside
Popular family upgrade · Lakefront · Breakfast included
- Location Steps from the waterfront, gardens and the gondola base.
- Breakfast Daily breakfast included at the hotel.
- Upgrade A polished 4-star lakefront option with interconnecting-room requests for the three Queenstown nights.
- Note Rotorua stay is confirmed as a comparable 4-star family option.
Queenstown Hotel → Queenstown Airport
Private family transfer on departure day
- Pick up Pick-up from the hotel as per your flight schedule.
- Transfer Approximately 20 minutes to Queenstown Airport.
- Drop-off Airport drop in time for check-in and security.
TSS Earnslaw + Walter Peak Farm
Steamship cruise · Farm animals · Afternoon tea
- Cruise A century-old coal-fired steamship, 3.5 hours round trip across Lake Wakatipu.
- Farm tour Feed the sheep and alpacas, watch a shearing and dog-herding demonstration.
- Note Afternoon tea included; the TSS Earnslaw undergoes annual maintenance in late May — a modern catamaran substitutes during that window.
DAY 03
Auckland → Rotorua
230 km south · Hobbiton option at the halfway mark
Auckland → Rotorua
230 km south · Hobbiton option at the halfway mark
- CHECK-IN
- Rotorua by late afternoon; the sulphur smell is the town's honest welcome.
- BREAKFAST
- At the hotel before check-out.
- DRIVE
- 230 km through Waikato farmland, approximately 3 hours.
- OPTIONAL
- Hobbiton sits right at the halfway point — the 2-hour tour barely stretches the day.
Family Add-On Experiences
Hobbiton · Skyline Rotorua Luge · Milford Sound day
- Add-ons Hobbiton Movie Set (Day 3), Skyline Rotorua gondola + luge (Day 4), or a full-day Milford Sound coach + cruise from Queenstown.
- Booking Added to the final quotation on request.
- Timing Each slots into existing travel days or free time — no route changes needed.
DAY 04
Rotorua Family Day
Kuirau Park (free) · Rainbow Springs Nature Park
Rotorua Family Day
Kuirau Park (free) · Rainbow Springs Nature Park
- BREAKFAST
- At the hotel.
- KUIRAU PARK
- Free, open, and genuinely bubbling — boardwalks over steaming mud pools right in town, no ticket needed.
- RAINBOW SPRINGS
- Kiwi in a nocturnal house, trout-filled springs and easy nature trails; the kiwi feeding talks are worth timing for.
- OPTIONAL
- Skyline Rotorua's gondola and luge if the day still has legs left.
DAY 05
Rotorua → Queenstown
Domestic sector as per quote · Lakefront check-in
Rotorua → Queenstown
Domestic sector as per quote · Lakefront check-in
- CHECK-IN
- Three nights near the Lake Wakatipu waterfront.
- BREAKFAST
- At the hotel before check-out.
- EVENING
- A slow lakefront walk; nobody needs to do anything else today.
- FLY
- Domestic sector to Queenstown as per the final quotation — ask for a window seat, the descent alone is worth it.
DAY 06
Queenstown Gondola Day
Skyline Gondola + Luge · Free afternoon
Queenstown Gondola Day
Skyline Gondola + Luge · Free afternoon
- BREAKFAST
- At the hotel.
- GONDOLA
- 480 metres up to Bob's Peak — the whole lake and the Remarkables in one view.
- LUGE
- Several runs included; the scenic track suits younger riders, the advanced one is for anyone over eight who wants speed.
- OPTIONAL
- Queenstown Gardens or the waterfront if the afternoon needs a slower gear.
DAY 07
TSS Earnslaw Farm Cruise
Vintage steamship · Walter Peak sheep station · Afternoon tea
TSS Earnslaw Farm Cruise
Vintage steamship · Walter Peak sheep station · Afternoon tea
- BREAKFAST
- At the hotel.
- CRUISE
- A 3.5-hour round trip on a century-old coal-fired steamship across Lake Wakatipu — kids get the engine room, adults get the views.
- FARM
- Feed the sheep and alpacas at Walter Peak, then watch a shearing and sheepdog demonstration in the outdoor amphitheatre.
- AFTERNOON TEA
- Scones and hot drinks at the farm before the cruise back — this is the day most families rate highest.
DAY 08
Departure
Hotel check-out · Queenstown Airport transfer
Departure
Hotel check-out · Queenstown Airport transfer
- TRANSFER
- About 20 minutes to Queenstown Airport.
- BREAKFAST
- At the hotel.
- CHECK-OUT
- As per your departure schedule.
- DEPARTURE
- Board your onward flight with Atravelq trip support until departure.
Please note
Visual journey
Why this route works
What's included & excluded
✓ INCLUSIONS
- ✓Hotel accommodation on Double bed-sharing basis
- ✓Daily breakfast
- ✓Intercity transfers as per route
- ✓Selected sightseeing mentioned in itinerary
- ✓Atravelq travel concierge support during the trip
- ✓Vehicle rental or self-drive support as per final plan
✕ EXCLUSIONS
- ✕Visa fee and VFS/embassy charges unless specifically included
- ✕GST and TCS
- ✕Travel insurance unless mentioned
- ✕Personal expenses
- ✕Meals not mentioned
- ✕Optional tours and attraction tickets not specified
- ✕Early check-in or late checkout
- ✕Anything not listed under inclusions
- ✕Fuel
- ✕Parking tolls
- ✕Security deposit
- ✕Excess insurance waiver unless mentioned
Cancellation, Refund, Date Change & Travel Credit Policy
Cancel 10+ days before travel and choose a 70% USDC refund or 100% Atravelx Travel Credit
10+ Calendar Days Before Departure
Option A: 70% USDC RefundA 30% cancellation charge applies to the eligible package amount. The remaining 70% is refunded in USDC. Approved refunds are processed within 45 working days of written approval.
10+ Calendar Days Before Departure
Option B: 100% Atravelx Travel CreditThe 30% cancellation charge is waived. 100% of the eligible amount paid is issued as an Atravelx Credit Note, denominated in USDC, for future eligible travel services.
Less Than 10 Calendar Days Before Departure
100% Non-RefundableNo refund and no Travel Credit will ordinarily be provided.
After Travel Commences / No-Show
Non-RefundableNo refund or Travel Credit for no-shows, unused services, partly completed holidays or cancellation after travel has begun.
Full policy details
Cancellation Policy
- 10 or more calendar days before departure: a 30% cancellation charge applies to the eligible package amount. Choose a 70% refund in USDC or 100% of the eligible amount as Atravelx Travel Credit.
- Less than 10 calendar days before departure: 100% non-refundable. No refund or Travel Credit is ordinarily issued.
- After travel commences, or no-show: non-refundable. No refund or Travel Credit is ordinarily available.
- Days are counted as calendar days to the scheduled departure date, in UTC (Coordinated Universal Time). The timestamp on your written request fixes when Atravelx received it.
- Cancellation requests must be made in writing through an authorised Atravelx channel: your concierge, info@atravelx.com or WhatsApp +91 92500 00511. A phone call alone does not cancel a booking until it is confirmed in writing.
- Quote the booking reference, the lead traveller's name and the services affected. Atravelx may ask for identity or payment verification before acting on a request.
- A reason is not needed to qualify under the 10-day window.
- Cancelling some travellers, rooms, nights or services is a package amendment, not a cancellation. It does not qualify for the 10-day refund or credit on its own, and it can change the per-person price for the remaining travellers.
Atravelx Travel Credit
- Travel Credit is issued as an Atravelx Credit Note for 100% of the eligible amount actually paid, denominated in USDC.
- The 30% cancellation charge is waived when you choose Travel Credit instead of a refund.
- Credit can be used towards any eligible service booked through Atravelx: holiday packages, stays, flights, transfers, sightseeing, car rental, visa assistance and other eligible services.
- Travel Credit is non-cash. It cannot be withdrawn, exchanged for cryptocurrency or fiat currency, or transferred to another person, unless Atravelx agrees in writing.
- The validity period and expiry date are stated on the Credit Note.
- Prices at the time of the new booking apply. Travel Credit does not hold the same hotel, room, destination, dates, itinerary, supplier, activity, package or price.
- If the new booking costs more, you pay the difference in USDC. If it costs less, the balance stays on the Credit Note under its terms.
- Once you choose Travel Credit, the choice is final. It is not later converted into a refund.
Date Change Policy
- Request date changes 10 or more calendar days before the scheduled departure date.
- A date change is not guaranteed. It depends on hotel, transfer and activity availability, supplier approval, revised room rates, seasonal pricing, blackout dates, peak-season supplements, transport costs, fare differences, supplier amendment charges and revised itinerary costs.
- If the revised package costs more, you pay the difference in USDC. Supplier amendment or date-change charges may also apply.
- A date change is confirmed only when Atravelx confirms the revised arrangements in writing.
- Requests made less than 10 calendar days before departure depend on supplier approval and cannot be guaranteed.
- A postponement or date change is not a cancellation. It does not by itself create a refund or Travel Credit entitlement.
Bundled Holiday Packages
- Atravelx holiday packages are booked and priced as bundled travel arrangements made up of several interconnected services.
- Individual components of a confirmed package cannot ordinarily be cancelled separately.
- Removing a service does not automatically entitle you to a proportionate refund or Travel Credit.
- Any request to remove, replace or modify a component is treated as a package amendment, subject to supplier approval, availability, revised pricing, amounts recoverable and applicable charges.
- A value shown against an individual service does not mean it was separately contracted or can be independently cancelled.
Visa & Travel Documentation
- Travellers are responsible for a valid passport, the right visa, transit visas, entry permits, immigration documents, health documentation and any other paperwork required by the destination or a transit country.
- Visa decisions are made solely by the relevant government, embassy, consulate or immigration authority. Atravelx does not guarantee approval, processing time or appointment availability.
- A visa refusal, delay or failure to obtain a visa does not override the cancellation conditions unless Atravelx confirms otherwise in writing.
- Government, embassy, visa application centre, biometric, courier and processing fees may be non-refundable once paid or submitted.
Refund Processing & Timeline
- Atravelx acknowledges a cancellation request within 2 working days. Acknowledgement confirms receipt, not eligibility or amount. After reviewing the booking, Atravelx confirms in writing which services are cancelled, the refundable and non-refundable components, the deductions and the refund amount.
- Approved refunds are processed within 45 working days from the date Atravelx confirms in writing that the refund is approved.
- The 45 days do not run from the booking date, the date you first asked to cancel, or the departure date.
- Working days exclude Saturdays, Sundays and public holidays in the United States and India.
- Refunds are calculated and paid in USDC. The refund is the eligible package amount in USDC as shown on your invoice, less the cancellation charge and any supplier deductions.
- If you paid in another cryptocurrency, the refund is still the USDC value of the eligible amount at the time of payment, not the number of coins you sent. Atravelx is not liable for changes in the market value of any coin between payment and refund.
- Refunds are sent to the wallet address the payment came from, on the same network. If that is not possible, you may nominate another wallet, which Atravelx verifies in writing before sending. Atravelx is not responsible for funds sent to a wallet address you supplied incorrectly.
- If you paid by card or bank transfer through an Atravelx payment partner, the refund goes back to that payment method where the partner supports it. Otherwise another method is agreed in writing.
- Blockchain confirmations, payment partners, card issuers and banks may add time before the funds show in your wallet or account.
- Where Atravelx cancels a confirmed booking for reasons within its reasonable control, all amounts received for the cancelled services are refunded in full, initiated within 7 working days. An alternative itinerary or Travel Credit may be offered, but you are not required to accept it instead of the refund.
- An approved refund is not replaced with Travel Credit unless you expressly agree, or the supplier itself provides only a credit or voucher under conditions disclosed before booking.
Supplier-Specific & Non-Refundable Services
- Certain services carry their own cancellation, refund or amendment terms: airline tickets, visa fees, embassy, consulate and visa-centre charges, travel insurance, rail tickets and passes, cruise and ferry bookings, event, concert, sports and attraction tickets, special-event bookings, non-refundable hotel rates, supplier deposits and any service identified as non-refundable.
- Where supplier-specific conditions were communicated in the quotation, invoice, voucher, booking confirmation or service conditions before payment, those conditions apply to that service.
- Blockchain network fees paid when you sent your payment are not part of the package amount and are not refundable.
No-Show, Unused & Partially Used Services
- No refund or Travel Credit is ordinarily provided for: no-shows, cancellation after travel has commenced, voluntarily unused services, partly completed holidays, missed hotel nights, missed transfers, missed activities or sightseeing, missed trains or other transport, traveller delays, failure to report at the required time, services missed because of documentation issues, or services missed for reasons attributable to the traveller.
- If a supplier voluntarily approves a refund in an exceptional case, Atravelx passes on the recoverable amount in USDC under the applicable supplier and booking conditions.
Booking Acceptance
- By confirming a booking and making payment, you accept the cancellation, refund, date-change, bundled-package and Travel Credit conditions in this policy.
- Conditions stated in writing for an individual booking (quotation, invoice, voucher or booking confirmation) supplement this policy. Where a supplier's terms are stricter and were disclosed before payment, they apply to that service.
- A booking is governed by the version of this policy shown on the package page on the booking date, unless a later version is more favourable to you or Atravelx agrees otherwise in writing.
- For events beyond Atravelx's reasonable control (severe weather, natural disasters, epidemics, war, civil unrest, strikes, government restrictions, border or airport closures, supplier insolvency and similar), refunds, credits, postponements or alternatives depend on the affected supplier's policy and the amounts recoverable. Atravelx helps coordinate with the suppliers.
- Nothing in this policy restricts any statutory right available to a consumer under applicable law.















